Effective Date: 2026-03-03
At AgriCCTV (operated by CCTV Central), we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other relevant South African laws. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with us.
What Information We Collect
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Technical Data: We collect IP addresses, browser types, device information, and usage data via cookies and analytics tools (see our Cookie Policy below).
- Other Data: Any information you provide voluntarily, such as in inquiries or reviews.
How We Use Your Information
- To process orders, handle payments (invoiced under CCTV Central for VAT purposes), and deliver products.
- To communicate with you about your orders, updates, or marketing (with your consent).
- To improve our website and services, including analytics.
- To comply with legal obligations, such as tax reporting or fraud prevention.
Sharing Your Information
We may share your data with trusted third parties, such as payment processors (e.g., PayFast), shipping providers, or authorized Hikvision repair centers for inspections. We do not sell your data to third parties. If required by law, we may disclose information to authorities.
Your Rights
Under POPIA, you have the right to access, correct, or delete your personal information. Contact us at admin@cctvcentral.co.za or 087 703 5363 to exercise these rights. You can also object to processing or withdraw consent at any time.
Data Security and Retention
We use industry-standard encryption and security measures to protect your data. We retain information only as long as necessary for business purposes or legal requirements (typically up to 7 years for tax records). In case of a data breach, we will notify you as required by POPIA.
Changes to This Policy
We may update this policy periodically. Continued use of our site constitutes acceptance of changes. For questions, reach out to us.